Hotspots

IVPL offers mobile internet hotspots for either a 7-day or 30-day loan period.

Take the internet with you wherever you go!

 

Click here to reserve your hotspot.

Click here to view/cancel a reservation.

Frequently Asked Questions

 

How do I reserve a hotspot?

Visit ivpl.org, call 215-723-9109, ext. 2, or stop by the circulation desk to reserve. Hotspots can be reserved using a library card in good standing.

 

Is there a charge to reserve and borrow a hotspot?

There is no charge to reserve or borrow a hotspot.


Who can reserve a hotspot?

Valid library cardholders who are 18 years or older and with library accounts in good standing can reserve a hotspot.

 

How long can I keep the hotspot?

You may borrow it for 7 days or 30 days.

How do I connect to a hotspot?

Instructions are included with the hotspot. You can connect up to 10 devices at a time.

 

Will the hotspot work everywhere?

The hotspot works wherever there is a Sprint wireless network.


How many hotspots can I reserve per day/month?

One hotspot can be reserved per day per library card. One hotspot can be borrowed a month.


How far in advance can I reserve a hotspot?

Reservations can be made up to 90 days in advance.

When and where can I pick up the hotspot?

A hotspot must be picked up from the front desk of the library the day before use or the first day of use. The system will not allow the hotspots to be checked out after this time. 

How do I cancel my reservation?

Reservations can be canceled any time before the “Days of Use.” If the reservation is canceled on the “Days of Use” it will be considered a “No Show.” You can cancel online or by calling Indian Valley Public Library at 215-723-9109, ext. 2.

Where do I return my pass?

Return passes to the library by 11 am after the “Day of Use” (e.g. if the “Day of Use” is Friday, return the pass by Saturday at 11 am).  On Sundays, passes need to be returned at 1 pm when the library opens.  If the library is closed, your hotspot will be due by 11 am the next day the library is open.  Hotspots need to be returned on time so others may use them.  Thank you for your consideration of others who are waiting to use the hotspot.

COVID Adjustment: All items, including hotspots and museum passes, are to be returned using the outdoor dropbox. The item will be quarantined before being checked in from your account. Please use the Audio-Visual return for hotspots and museum passes. 

What is the late fee or replacement fee?

The late fee for all passes is $20 per day.  If a pass is lost or damaged, the replacement fee is $150.